Terms and Conditions
The following General Terms and Conditions are in effect for all contracts, deliveries, and other services of HOME ON EARTH S.L. (hereinafter HOME ON EARTH). We hereby expressly reject any differing regulations of the contract’s other party. All additional agreements require written confirmation from us. Small deviations in the indicated specifications in color, shape, size, and weight are due to production and not to be regarded as a defect.
2. Time of the Conclusion of the Contract
By clicking on the “place your order” button, you are submitting a binding order for the merchandise in your shopping basket. Confirmation of the receipt of the order immediately follows the submission of the order. The purchase contract comes to an end with the confirmation of delivery or with the delivery of the merchandise.
3. Viewing the Text of the Contract
The contract text is saved. You can view the General Terms and Conditions on this page at any time. For security reasons, concrete information about your order is not retrievable on the Internet.
4. Right to Cancel
As a consumer, you are no longer bound to your order if you cancel within a period of 2 weeks after receipt of the merchandise. No justification is necessary for cancelation and cancelation may take place in writing (email is sufficient) or by sending back the merchandise at our risk. Timely mailing of the goods to the following address is sufficient to comply with the deadline:
HOME ON EARTH S.L.
C/Hospital, 76 local
Please use enough postage in order to avoid more postage due. For orders more than 40 euro in value, we will promptly reimburse you for the value of the postage. If you cannot return the benefits received partially or in full or if you can only return it in deteriorated condition, you must render compensation for lost value to us; you can avoid this by only submitting the merchandise to inspection as would be possible for you to do in a retail store and by returning it with no signs of wear and in its original packaging.
The right to cancel does not exist in the case of distance contracts for delivery of merchandise that have been made according to customer specification or have been uniquely tailored to personal needs or those that are by nature inappropriate for return.
The warranty is in place according to legal requirements, whereby, in the case of a defect in the merchandise, we first replace or repair it, according to your choice. If the repair fails or if the replacement merchandise is also defective, you can return the merchandise for reimbursement of the entire purchase price or keep the merchandise at a reduced price. Please refer to the product documents for possible manufacturer’s guarantees.
6. Delivery and Payment
HOME ON EARTH’s delivery and payment terms are set out in more detail on the order form. Special delivery forms requested by our customers are calculated with a surcharge depending on locality. Please refer to the product description for the expected delivery time. In case no information is given there, delivery will take place within 30 days of when the order was placed. It is possible to arrange longer delivery time based on your wishes. We are entitled to partial delivery to the extent that is reasonable for you. Additional shipping costs only will arise as a result of an express agreement.
7. Delivery Times
The HOME ON EARTH online shop usually delivers orders within Spain and Portugal within four working days, as long as the order has been placed with us from Monday to Friday before noon. Further delivery terms are set out in more detail on the order form. The HOME ON EARTH online shop will inform you by email about both the receipt and processing of the order, respectively. Should the merchandise not be available, you will receive a notification.
7.1 Delivery Restrictions
HOME ON EARTH only delivers its products to the following countries:
Germany, Austria, Belgium, Bulgaria, Vatican City, Denmark, Slovakia, Slovenia, Spain, France, Greece, Holland, Hungary, Ireland, Italy, Luxembourg, Monaco, Poland, Portugal, United Kingdom, Czech Republic, Romania.
7.2 Delivery in non-EU countries
Shipping to destinations outside the EU are free from Spanish VAT (21%). However, on arrival in the destination country customs may charge VAT of the corresponding country as well as handlings/ administration fees. These costs have to be paid by the recipient.
8. Retention of Ownership
The merchandise shall remain the property of HOME ON EARTH S.L. until payment has been made in full.
9. Copyright and Trademark Rights Clause
HOME ON EARTH is exclusively entitled to copyright, trademark and ownership rights to all content, programming, and designs of HOME ON EARTH or created by HOME ON EARTH contractors and consequently they are protected in this form. Any copying, dissemination, distribution or alteration of these without HOME ON EARTH’s express written permission is expressly prohibited.
We use your inventory information exclusively for the processing of your order. All customer information is saved and processed by us in compliance with relevant legal requirements (Ley orgánica 15/1999, de 13 de diciembre de Protección de Datos de Carácter Personal (LOPD) and Real Decreto 994/1999, de 11 de junio).
You have the right at any time to free access, revision, disabling, and erasure of your saved data. Please contact us or send your requests by mail or email.
We will not disseminate your personal information, including your street address and email address to third parties without your express agreement, which can be withdrawn at any time. Exceptions to this are our service partners to whom communication of your data is necessary in order to process your order (e.g. the shipping company contracted to perform delivery and the credit institution contracted to handle payment). In these cases the scope of the data communicated is limited to just the minimum required.
Your customer information is only saved in this shop’s cookies at your request. This information can then be recalled the next time you visit the website. You can use the data filed in the cookie for completing forms you have already filled in. You can manage this page’s acceptance of cookies and, if applicable, disable it via your browser program.
11. Subject to Change
HOME ON EARTH reserves the right to change prices as well as any content of our web presence at any time.
8. Retention of Ownership
Terms and Conditions of HOME ON EARTH S.L. apply. The court of jurisdiction is Barcelona, Spain (Juzgados de Barcelona).
13. Severability Clause
Should any provision of this contract be invalid, the validity of the remaining provisions will not be affected.