Privacy Notice

Collection, handling, and use of your data

You can visit our website without giving personal details. We only save access data, not connected to your personal information, for example the name of your Internet service provider, the page you visited before coming to our site, or the name of the file requested. This data is analyzed exclusively for the purposed of improving our offering and it will never be used to infer your identity.

Your personal data is only collected if you voluntarily share it with us in the context of ordering merchandise or in the course of opening a customer account or registering for our newsletter (Ley orgánica 15/1999, de 13 de diciembre de Protección de Datos de Carácter Personal (LOPD)). Use of the data you have shared with us, except for in the case of your separate consent, is exclusively reserved for fulfillment and handling of your order (Real Decreto 994/1999, de 11 de junio). Upon completed handling of the contract and complete payment of the purchase price, your data is disabled from further use and deleted in accordance with tax and commercial law, unless you have expressly agreed to the further use of your data. When you register for the newsletter your email address is used with your permission for some advertising purposes until you have unsubscribed from the newsletter. You may unsubscribe at any time.

Text of the Contract

The contract text is saved in our internal systems. You can view the General Terms and Conditions on this page at any time. As long as you have set up a customer account you can review your customer data at any time under “Customer Log-in.” Your order information is sent to you via email. For security reasons, once the order is closed, the contract text is no longer available over the Internet.

Use of Cookies

We use cookies on various pages in order to make your visit to our website more appealing and in order to enable the use of certain functions. This has to do with small text files that are deposited on your computer. Most of the cookies we use are erased from your hard drive at the end of your browser session (so-called session cookies). Other cookies stay in your computer and make it possible for us to recognize your computer the next time your visit us (so-called persistent cookies). These cookies serve to allow us to greet you with your username and allow you to place follow-up orders or fill in forms with your data without having to type your password in again. Our partner companies are not permitted to collect, handle, or use personal data via cookies from our website.

Google Analytics

This website uses Google Analytics, a web analysis service from Google Inc. ("Google") Google Analytics uses so-called "cookies", or text files, that are stored on your computer and enable your use of our web site to be analysed. The information about your use of this web site generated by the cookie (including your IP address) is transmitted to a Google server in the United States and saved there. Google will use this information to evaluate your use of our web site in order to compile reports on website activities for web site operators and to provide additional services linked to web site use and Internet use. If necessary, Google may also transmit this information to third parties, as long as this is prescribed by law or if the third parties process this data on behalf of Google. In no case does Google associate your IP address with other Google data. You can prevent the installation of cookies by setting your browser software appropriately; however, we must inform you in this case that you may not be able to use all the functions of this web site to their full extent. By using this website, you declare that you consent to the processing of the data that Google collects about you, in the way described above and for the purpose mentioned above.

To give you more choice on how data is collected by Google Analytics, you can install the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics (You can download it here Link: https://tools.google.com/dlpage/gaoptout?hl=en).

Dissemination of Personal Data

Dissemination of your data to the shipping company contracted to perform delivery occurs as far as this is necessary for delivery of the merchandise. We transfer your payment information to the credit institution contracted to handle payment. No other dissemination of your data occurs.

How do we protect your data?

We have taken technical and organizational measures to protect your data from loss, manipulation, unauthorised access, etc. We continually adapt our security measures inline with technological progress and developments. At www.homeonearth.com we protect your data using encryption. Secure Sockets Layer (SSL) is a function that encrypts all information sent between buyer and seller.

Card purchases

To make card purchases with us as secure as possible all information is sent in encrypted form using SSL. This means that the information is passed through a secure connection and that your card details cannot be read by external parties.

For card purchases we work with an authorised payment agent (NOVALNET AG) that helps us to check directly with your bank that the card is valid for purchases. Our payment agent processes your card details in the correct way according to the international security standard, which was developed by the card companies VISA, MasterCard, amongst others. This means that your card details are processed with a very high level of security. When you pay by card we reserve the right to carry out an identity check.

Right of Access

According to relevant legal regulations, you have the right to free access to your saved data as well as, if applicable, the right to revise, disable, or erase this data. If you have questions about the collection, handling, or use of your personal data or about access, revision, disabling, or erasure of data, please contact info@homeonearth.com


Contact us

Our hotline is available 24/7

Phone:+33 (0)1.23.45.67.89

Contact our hotline